Utilities
Services
The Upson County Utilities Department's goal is to provide the best service possible to our customers at reasonable rates.
Consumer Confidence Report
The Upson County Utilities Department publishes Consumer Confidence Reports for each of its water systems each year for the previous year:
Utility Billing
You can now pay your Upson County utility bills online. Signup is very easy and paying your bill is fast and convenient. In order to sign up, you will need information from your county water bill or your county sanitation bill. View instructions (PDF) on signing up. View current water rates. Please call our office at 706-647-3513 if you have any questions regarding online bill pay.
Tired of writing checks and postage increases? Want to avoid late payment penalties? Consider signing up for Automatic Bank Draft for your Upson County utilities bill. To sign up, complete the form and bring a voided check for your financial institution that you wish the automatic withdraw to come from. Documents must be turned into 605 W Gordon Street, Thomaston, GA 30286.
Start New Water Service
For your convenience, If you need to establish new water service you may print the residential and commercial utilities service application and bring it with you to our department. If we can be of service to you please feel free to contact us at any time.
Water Use
Upson County is currently under a level two drought response. The level two drought response schedule is as follows:
- Even-numbered and unnumbered addresses may water only on Wednesdays and Saturdays before 10 a.m. and after 4 p.m.
- Odd-numbered addresses may water only on Thursdays and Sundays, before 10 a.m. and after 4 p.m.
Prohibited Outdoor Water Uses Include
- Non-commercial pressure washing
- Non-Commercial vehicle washing, including charity and fundraising car washes
- The use of fire hydrants, except for firefighting, public health, safety or flushing
- Washing hard surfaces
- Water for ornamental purposes
More Information
Note: Online bill pay only applies to Upson County unincorporated residents.
Waste Collection
GFL provides solid waste collection throughout Upson County to include:
- Commercial
- Residential
All households in Upson County are required to maintain an active account in good standing.
Click here to access information regarding bulk pick-up through GFL Environmental
Discounts
If you are disabled or a senior citizen with a combined household annual income of less than $15,000, you may qualify for discounted service. Please call our office at 706-647-3513 to determine if you qualify.
Payments
Ways to make payment
1. In office
Drop box located at:
605 W Gordon St
Thomaston GA 30286
2. Online through MyGovHub
3. Mail in payments to:
Upson County Utilities
P.O. Box 889
Thomaston, GA 30286
4. Automatic Bank Withdraw
Automatic Bank Withdraw Form
For utility billing services call 706-647-3513.
For bulk pick-ups, cart replacements, missed pick-ups, and service questions call our service provider, GFL at 706-647-8490.