Utilities
Services
The Upson County Utilities Department's goal is to provide the best service possible to our customers at reasonable rates. To ensure that we have the ability to do so, update your contact information so that we are able to provide you with the necessary information regarding your services!
Consumer Confidence Report
The Upson County Utilities Department publishes Consumer Confidence Reports for each of its water systems each year for the previous year:
Utility Billing
You can now pay your Upson County utility bills online. Signup is very easy and paying your bill is fast and convenient. In order to sign up, you will need information from your county water bill or your county sanitation bill. View instructions (PDF) on signing up. View current water rates. Please call our office at 706-647-3513 if you have any questions regarding online bill pay.
Tired of writing checks and postage increases? Want to avoid late payment penalties? Consider signing up for Automatic Bank Draft for your Upson County utilities bill. To sign up, complete the form and bring a voided check for your financial institution that you wish the automatic withdraw to come from. Documents must be turned into 605 W Gordon Street, Thomaston, GA 30286.
Start New Water Service
For your convenience, If you need to establish new water service you may print the residential and commercial utilities service application and bring it with you to our department. If we can be of service to you please feel free to contact us at any time.
Note: Online bill pay only applies to Upson County unincorporated residents.
Waste Collection
All households in Upson County are required to maintain an active account in good standing. GFL provides solid waste collection throughout Upson County to include:
- Commercial
- Residential
Click here to access information regarding bulk pick-up through GFL Environmental
For bulk pick-ups, cart replacements, missed pick-ups, and service questions call our service provider, GFL at 706-413-8188.
Discounts
If you are disabled or a senior citizen with a combined household annual income of less than $15,000, you may qualify for discounted service. Please call our office at 706-647-3513 to determine if you qualify.
Payments
Ways to make payment
1. In office
Drop box located at:
605 W Gordon St
Thomaston GA 30286
2. Online through MyGovHub
3. Mail in payments to:
Upson County Utilities
P.O. Box 889
Thomaston, GA 30286
4. Automatic Bank Withdraw
Automatic Bank Withdraw Form
For utility billing services call 706-647-3513.